Oakland Airport deploys new screening tech to fight internal threats

The following is an excerpt from an article by Travel Weekly’s Robert Silk. You can read the full article here.

A new-generation screening machine is aiding in Oakland Airport’s quest to fend off insider threats from employees and airline staff.

Waltham, Mass.-based Evolv Technology piloted its Evolv Edge® screening system in late 2017 before introducing it in Oakland last May. 

Unlike the security screeners that passengers are accustomed to at TSA checkpoints, the Edge system is able to detect bomb materials in addition to metal objects. Algorithm-powered artificial intelligence also enables the system to recognize ordinary objects that airport employees would be expected to be carrying, such as cellphones, wallets and keys. Another plus is that subjects can be scanned as they are walking. 

Subjects who set off an alert are quickly flagged red on digital graphic displays visible to security workers. The graphic also indicates the portion of the body where the suspicious item has been located. When a subject doesn’t set off an alert, the machine displays a green graphic. 

“The Evolv machine has really transformed our employee screening,” said Doug Mansel, Oakland Airport’s head of security. The system, he said, has functionality to allow for employees to walk through with purses and bags, but Oakland chooses to inspect those anyway, primarily to avoid false alerts that would slow down the screening process. However, employees can walk through the system with their phones and wallets. 

Mansel said the system is popular with employees because it removes the need for pat-downs.

“They’ve really helped us find this balance between security and throughput,” Mansel said of Evolv Technology. 

The full article is available here

Improving event security and the guest experience: Perspectives on screening from the executive protection industry

AS Solution and Mike Ellenbogen zoom in on the executive protection industry’s perspective on security screening for events. The goal is effective security for the principal and others – without compromising the guest experience. 

Executive protection practitioners have a wholly unique perspective that differs from many others who use screening devices, including security providers at airports, sports arenas, and other facilities open to the general public. 

Since they protect individuals, most often corporate leaders or high net worth individuals, the focus of private sector executive protection companies is naturally narrower than those who provide security for an entire stadium or office building. And when providing risk mitigation services for events large and small, as AS Solution also does, corporate clients expect security services to positively reflect brand values and contribute to a positive guest experience – not become a hassle for participants or a potential embarrassment for the corporate hosts. 

Knowing when to blend in and when to stand out: It’s different in the private sector

It’s no secret that no one (and no thing) gets near the president of the United States without effective security screening. Entire sections of major cities are shut down to safeguard the presidential motorcade when he’s in town. We’re accustomed to seeing a variety of men in black near POTUS when he is out and about. When World Cup host Russia’s Vladimir Putin gifted President Donald Trump with a soccer ball during a 2018 press conference, it, too, was screened as routine. 

But even though many outside the executive protection industry associate close protection with the president’s Secret Service coverage or celebrities surrounded by burly bodyguards, the protective reality in the corporate and high net worth segments is different. 

Here, clients place a premium on customized protective services that are in harmony with the principal’s personal preferences and corporate culture – not only best protective practices. Clients want protection, of course, but they often want it to be as unobtrusive as possible. Unlike the high-profile people they protect, executive protection practitioners are normally quite happy that no one notices them at all: they need to know when to blend in (usually) and when to stand out (only as necessary). 

They feel the same way about screening devices at events. Few corporate or high net worth clients are interested in forcing guests to line-up single file, empty their pockets, take off their belts, dump their cell phones, and walk through metal detectors – just to join a party, a product launch, or a press conference. While magnetometers and handheld wands can have their place in some circumstances, more discreet alternatives are welcome and even desirable. 

Private sector executive protection contexts that call for discreet screening 

At open-to-the-public events where a corporate or high net worth principal is present, his or her security is paramount from the executive protection perspective. But minimizing disruption and treating guests with utmost respect are also key. Similarly, at corporate events in which the principal participates, there could be dozens or hundreds of other company employees present, including venue staff, caterers, press, and more. 

Corporate colleagues and vendors don’t want to feel as if they are under suspicion – and they are not. But in the U.S., for example, the intentional or accidental presence of firearms at such events nonetheless represents a potential risk situation. While the probability of an incident in these contexts might be low, their impact on the principal and others, if something went wrong, could be very high. 

Another situation that calls for discreet screening is celebrity protection. AS Solution has also done protection for musicians on tour, which can be considered a multi-city string of events. Access to the backstage and celebrities is limited and tightly controlled, of course, but not completely restricted. Many people are involved, some better known than others. A star’s private “entourage” and guests can number dozens of people and vary from city to city. These guests of the stars don’t want to feel as if they are under suspicion, and nor do the principals or event hosts want to send such signals. But firearms are not a welcome part of any party scene.

AS Solution welcomes Evolv Edge as suitable technology for high-end executive protection

When AS Solution does Risk, Threat and Vulnerability Analyses (RTVAs) for events, the threat of a mass shooter has emerged as one of the more worrisome. Completely eliminating such threats is unfortunately not achievable, but it is possible to mitigate them. Security screening plays an important role here.

The challenge of using traditional security screening such as handheld wands and magnetometers in the kind of executive protection that AS Solution conducts is that it creates a negative guest experience. As a result, clients will often choose to opt out – even if the RTVA indicates that screening is necessary – rather than subject guests to the inconveniences and implied suspicion with which such tools are often associated. While this is an acceptable tradeoff in some circumstances, in others it is not.

Evolv Edge enables AS Solution to mitigate the risk of firearms and explosives at events with far less impact on the guest experience; AS Solution expects corporate and high net worth clients to be more amenable to such mitigation than previously available alternatives. The Evolv Edge provides a superior walk-through experience with multi-sensor technology that detects both metallic and non-metallic threats while eliminating the hassle of divesting every-day items and a need to “stop and pose.” 

With enhanced security and a vastly improved guest experience, AS Solution is excited to partner with Evolv Technology to deliver high-end executive protection and event security.

This blog was cowritten by Mike Ellenbogen of Evolv Technology and Christian West of AS Solution, and also appears on https://assolution.com/blog/improving-event-security-and-the-guest-experience-perspectives-on-screening-from-the-executive-protection-industry/

Beyond Bodyguards: Awards Season’s Security Challenges

With Sunday’s 91 Academy Awards now in the rearview mirror, water cooler talk around the countryturns to awards season takeaways. The majority of these conversations may focus on big winners, surprise snubs, and jaw-dropping fashion, but at Evolv, physical security is the main topic of discussion.

Hollywood’s awards season, held annually between October and February, culminates in a series of televised award shows. Each year, millions of people across the globe settle in to watch the year’s leadingactors, writers, musicians, and artists gather to be recognized for outstanding contributions to their industries. Venues hosting the biggest industry shows may change year-to-year but regardless of location, awards season has always been a time for Hollywood to put its most glamorous side on display — from onstage presenters and performers, to celebrity-packed audiences, red carpets, and after parties.

The polished and glamorous Hollywood environment displayed during these award shows may appear perfect, but that’s hardly reality. Any large event held at a public venue generates potential security threats. Despite the glitz and glamour, events like the Emmys or Oscars have similar physical security concerns to those of concert halls, sports stadiums, and airports around the globe.

Threats don’t discriminate

While celebrities and those in the entertainment industry can sometimes seem “untouchable,” they are not immune from the fact that any popular venue can be a potential target for active shooters and terrorists. Threats today don’t discriminate based on popularity, wealth, appearance, or talent. For venues, physical security concerns are universal, regardless of whether celebrities or the general public will be in attendance.

Modern security systems should protect all people regardless of the type of venue or event. Evolv’s customers include entertainment venues, airports, stadiums, corporations, hospitals, large scale events, and landmarks worldwide. For example, the Kravis Center, a performing arts venue in West Palm Beach, uses the Evolv Edge to ensure its audiences, artists, and staff members remain safe, while providing patrons with the best customer experience possible.

Security fit for the red carpet

Traditional security systems often detract from the aesthetic of the environments in which they’re used. The use of metal detectors, for example, requires guests to line up single file, dump out the contents of pockets and bags, and walk through the dated technology, only to be patted down later by a security guard. While it may be amusing to consider someone like Lady Gaga being patted down by security guards on the red carpet and forced to empty personal items from her clutch, this scenario accurately depicts the problem with using outdated security systems for red carpet events.

Fortunately, Evolv solutions use the latest AI and machine learning technology to enable frictionless, seamless, and effective security that can be modified to blend into all types of environments, including the red carpet. 

Be on the lookout

Many celebrities are faced with people who have the ability to do them harm, such as known stalkers, over-exuberant fans, or pesky paparazzi. The manual screening methods that traditionally have been used to identify such people require guards to memorize tens, if not hundreds of faces prior to the event, and have proven to be inconsistent and ineffective.

Facial recognition technology has significantly improved the ability of security teams to identify unwanted persons at large-scale events such as award shows. Because facial recognition technology, like Evolv’s Pinpoint, enables an event or venue to input images of people to “be on the lookout for,” guards are able to identify potentially dangerous guests almost immediately.

While this technology is ideal for diffusing threats before they occur, it provides other potential benefits too. Evolv Pinpoint’s ability to input images of people can be utilized for expected guests as well, enabling red carpet staffers to appropriately greet their A-list guests upon arrival. Facial recognition tech can ensure everyone feels like an award winner.   

Everyone, whether a celebrity at the Golden Globes or a family attending a major league baseball game, has the right to be safe. By deploying the most advanced screening capabilities, public venues can address a variety of threats, scenarios, and potential targets, so that no matter the event, guests and the overall guest experience are protected.