The Transformation of Security Screening and a Touchless Customer Journey

In Evolv’s Transformation of Security Screening Webinar, Anthony Rivera from Georgia Aquarium and Todd Fasulo of Wynn Las Vegas talked about building trust and loyalty with customers and staff. You’ll hear lessons learned from their reopenings.

The Transformation of Security Screening and a Touchless Customer Journey

Demand Surges for Evolv Technology’s Touchless Security Screening System as World Reopens from Pandemic

WALTHAM, MA – July 9, 2020Evolv Technology, the pioneer in human security, today announced unprecedented demand for its touchless security screening system, Evolv Express®,  as the global economy reemerges following shutdowns caused by the Coronavirus.

The company also unveiled the Thermal Imaging Package for Evolv Express. Available immediately, the new optional capability allows venues to screen each visitor or employee for elevated skin temperature followed by touchless weapons screening. This integrated health and weapons screening concept of operation (conop) is an industry first that optimizes use of facility space and resources.

COVID-19 has forever redefined security screening. Pre-pandemic procedures relied predominantly on metal detectors, hand wands and invasive bag inspections. This approach has quickly become obsolete. It is far too slow and overly reliant on manual effort, which results in unsafe crowding at entrances and risky physical contact. Adding a separate, standalone step for temperature screening slows the process even more. In short, a fundamentally new approach is required.

Evolv is leading the digital transformation to touchless security screening, one that addresses the ‘new normal’ threat of pandemic disease as well as concealed weapons. Using artificial intelligence software and powerful sensors, the company’s products facilitate social distancing while minimizing person-to-person interaction – requiring no stopping, no emptying of pockets or removing bags. People simply walk through naturally, alleviating long lines at entrances while greatly reducing interaction between visitors and security staff. To date, Evolv’s systems have been used to screen more than 50 million individuals in an expedient, respectful manner.

“I’ve had dozens of conversations recently with leaders responsible for security screening at many kinds of venues and facilities. All of these professionals agree on one thing – there’s no going back to the old invasive, analog approach,” said Evolv Technology Chief Executive Officer Peter George. “The future is touchless and digital. It’s a post-pandemic re-imagining of security screening that leverages modern technologies to deal with the realities of today’s threats and health and safety concerns, while being able to quickly address the threats of tomorrow. Evolv is proud to be leading the way by partnering with multiple major outdoor recreation venues as they reopen.”

As part of its phased reopening efforts now underway, Six Flags is using Evolv Express to screen park guests and employees upon their arrival to eliminate invasive bag checks and crowded entrance lines. This represents a cornerstone of the world’s largest theme park operator’s extensive new safety measures. With 26 parks across the United States, Mexico and Canada and more than 50,000 employees, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling waterparks and unique attractions for 58 years.

Evolv Express can screen up to 3,600 people per hour – 10 times more than legacy approaches such as metal detectors. As a result, in addition to enhancing visitor experience, organizations can improve the performance of their security teams while reducing labor costs.

New Thermal Imaging Package for Evolv Express

With COVID-19 being the most pressing global safety concern, the Evolv Thermal Imaging Package for Evolv Express is now available to help organizations identify potential carriers of the virus. Optimizing use of space by being physically integrated with Evolv Express, the package comprises a thermal sensor and the Evolv TempCheck™ application. This adds the elevated skin temperature detection capability to Evolv’s Cortex AI™ software platform, which allows visitors to be screened for potential signs of health risk.

As the industry’s only integrated touchless health and weapons screening solution, individual visitors and employees are screened first for elevated skin temperature, followed immediately by weapons screening. Enhancing conop procedures, venue personnel can direct those with elevated readings to secondary screening. As a result, venues reduce the risk that their guards, visitors and employees are exposed to individuals presenting signs of virus infection. With this optional add-on package, venues can screen 800-1,300 people per dual-lane Evolv Express.

The Evolv Thermal Imaging Package for Evolv Express is manufactured in the U.S., complies with the National Defense Authorization Act (NDAA) and meets Food and Drug Administration guidelines. Additional information is available here.

About Evolv Technology  

Evolv Technology is the leader in human security – providing touchless security screening that ensures safety without sacrificing the visitor experience. The company’s products spot concealed weapons and potential virus infection threats using advanced digital sensors and modern artificial intelligence that is incredibly accurate, discrete and delivers three to five times more throughput than older technologies. Evolv Express® has earned such industry accolades as the 2020 Edison Awards™ and Campus Security & Life Safety magazine’s Secure Campus 2020 Awards. A member of the International Association of Amusement Parks and Attractions, Evolv’s customers include hundreds of top entertainment venues, stadiums, large-scale events, cultural landmarks, corporations, hospitals, schools and airports around the globe. Led by a team of security industry thought leaders with a track record for delivering first-to-market products, the company holds more than 100 patents. Evolv’s investors include Bill Gates, Florida Governor Jeb Bush’s firm, Finback Investment Partners, DCVC (Data Collective), General Catalyst Partners, Lux Capital and SineWave Ventures. For more information, visit https://evolvtech.wpengine.com.

 

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PR Contacts:

Evolv Technology
Julie Zomar
media@evolvtech.wpengine.com
(781) 374-8100

 

CHEN PR for Evolv
Jennifer Torode
jtorode@chenpr.com
(781) 672-3119

Taking the Temperature on Thermal Imaging

Let’s take a moment and ponder several numbers…. 15,300, 775 and 2,581,230.

Bold enough to imagine the next number in the sequence?

Careful – these are not prime numbers; not the number of stars in some distant galaxy; they have no higher order relation to each other, nor a discernable pattern. Given the lack of information, venturing a guess at a fourth number in the sequence is a fool’s errand.

In fact, what they do represent are the number of 2019 non-suicide gun-related deaths in the United States; the number of 2003 SARS global deaths, and the YTD number of COVID-19 cases in the United States. All unpredictable, crossing time/global /threat boundaries, and somewhat random. Even with the daily non-stop drum-beat coverage of COVID-19 cases, hospitalizations and deaths, the “experts” are no closer to estimating what the final tally will be for 2020 US cases or the economic impact it will impart. (Data from July 2020)

The broader observation is that we live in a world of uncertainty with a variety of threat vectors. Some are known, while others are lurking behind a future unsuspecting corner.

The Coronavirus caught the world off-guard and it continues to affect every part of our lives. After months of the most substantially reduced business, education and social activities we’ve ever seen, we’re reemerging into a ‘new normal’, or quite possibly, the ‘now normal’.

Against this backdrop, safety is the top focus. For individuals and organizations alike, risk of exposure to the virus and defending against its spread are paramount. We’re all trying to come up with game plans and calling line of scrimmage audibles as we go. Recently, we hosted Evolv Advisor and Crisis Response Expert, Juliette Kayyem, in our “Adaptive Recovery” Webinar, where she provided guidance and insight as she walked through her Adaptive Recovery Framework to discuss reimagining recreation, education and the workplace.

Evolv has always been about keeping people safe as they live, work, learn and play. Our touchless security screening systems have redefined what’s required in modern physical security and have protected more than 50M people from guns, knives and bombs.

Today, COVID-19 is the biggest threat on virtually everyone’s mind. It “weaponizes” people. By doing so, it’s changing the very fabric of our society and challenging our social norms.

Perhaps unsurprisingly, there is a surge of interest for thermal imaging as a front line of defense. Screening people for elevated temperature to identify potential carriers of the virus seems like one of several logical steps. There is a range of technologies and products available from multiple providers. In fact, I recently heard a reference to more than 150. Suffice to say, there is no shortage from which to pick.

Given the proliferation of options and “entrepreneurs”, it is critical to understand what thermal imaging can provide…and what it can’t. It can be a valuable component to a multi-layer security screening approach, but it’s not a silver bullet. Here are some insights to help your organization as you consider deploying thermal imaging.

  • Almost all solutions are as a proxy for the person’s body temperature. It is a preliminary screening and should be paired with a more comprehensive health screening station (venue defined) for “alerted” individuals.
  • It is important to vet the claims about accuracy and detection capability.

Later this month, Evolv TempCheck™, part of our new optional thermal imaging package for Evolv Express®, will become generally available. You might ask “Why Evolv?”

This optional package represents another proof point for our ability to quickly and easily provide customers with new capabilities to address the threats we face today and to move quickly to address those we’ll face in the future. It creates an enduring product, one that is flexible enough to grow with you over time, instead of becoming obsolete, where you tuck it away in a corner or closet.

Here is a sneak peak of what you can expect…a physically integrated capability that’s a powerful add-on option to the Evolv Express touchless security screening system. One that’s mindfully integrated into the Evolv Express concept-of-operations (conop) to enhance the touchless visitor experience while optimizing venue footprint requirements and security staff resources.

Each visitor can be screened for elevated skin temperature in an average of 2-3 seconds, followed by immediate, frictionless, and touchless weapons screening. With this optional add-on package, venues are now provided an integrated health and weapons screening touchless conop, and the ability to screen 800-1300 people per hour per dual-lane Express, optimizing facility space and resources.

As noted earlier in this blog, the threat vectors are varied, complex and unpredictable. Evolv’s unique multi-sensor, software-centric platform allows us to add additional sensors and AI-driven applications to respond to this expanding threat landscape and assist our customers as their world and operational requirements change.

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