Taking the Temperature on Thermal Imaging

Let’s take a moment and ponder several numbers…. 15,300, 775 and 2,581,230.

Bold enough to imagine the next number in the sequence?

Careful – these are not prime numbers; not the number of stars in some distant galaxy; they have no higher order relation to each other, nor a discernable pattern. Given the lack of information, venturing a guess at a fourth number in the sequence is a fool’s errand.

In fact, what they do represent are the number of 2019 non-suicide gun-related deaths in the United States; the number of 2003 SARS global deaths, and the YTD number of COVID-19 cases in the United States. All unpredictable, crossing time/global /threat boundaries, and somewhat random. Even with the daily non-stop drum-beat coverage of COVID-19 cases, hospitalizations and deaths, the “experts” are no closer to estimating what the final tally will be for 2020 US cases or the economic impact it will impart. (Data from July 2020)

The broader observation is that we live in a world of uncertainty with a variety of threat vectors. Some are known, while others are lurking behind a future unsuspecting corner.

The Coronavirus caught the world off-guard and it continues to affect every part of our lives. After months of the most substantially reduced business, education and social activities we’ve ever seen, we’re reemerging into a ‘new normal’, or quite possibly, the ‘now normal’.

Against this backdrop, safety is the top focus. For individuals and organizations alike, risk of exposure to the virus and defending against its spread are paramount. We’re all trying to come up with game plans and calling line of scrimmage audibles as we go. Recently, we hosted Evolv Advisor and Crisis Response Expert, Juliette Kayyem, in our “Adaptive Recovery” Webinar, where she provided guidance and insight as she walked through her Adaptive Recovery Framework to discuss reimagining recreation, education and the workplace.

Evolv has always been about keeping people safe as they live, work, learn and play. Our touchless security screening systems have redefined what’s required in modern physical security and have protected more than 50M people from guns, knives and bombs.

Today, COVID-19 is the biggest threat on virtually everyone’s mind. It “weaponizes” people. By doing so, it’s changing the very fabric of our society and challenging our social norms.

Perhaps unsurprisingly, there is a surge of interest for thermal imaging as a front line of defense. Screening people for elevated temperature to identify potential carriers of the virus seems like one of several logical steps. There is a range of technologies and products available from multiple providers. In fact, I recently heard a reference to more than 150. Suffice to say, there is no shortage from which to pick.

Given the proliferation of options and “entrepreneurs”, it is critical to understand what thermal imaging can provide…and what it can’t. It can be a valuable component to a multi-layer security screening approach, but it’s not a silver bullet. Here are some insights to help your organization as you consider deploying thermal imaging.

  • Almost all solutions are as a proxy for the person’s body temperature. It is a preliminary screening and should be paired with a more comprehensive health screening station (venue defined) for “alerted” individuals.
  • It is important to vet the claims about accuracy and detection capability.

Later this month, Evolv TempCheck™, part of our new optional thermal imaging package for Evolv Express®, will become generally available. You might ask “Why Evolv?”

This optional package represents another proof point for our ability to quickly and easily provide customers with new capabilities to address the threats we face today and to move quickly to address those we’ll face in the future. It creates an enduring product, one that is flexible enough to grow with you over time, instead of becoming obsolete, where you tuck it away in a corner or closet.

Here is a sneak peak of what you can expect…a physically integrated capability that’s a powerful add-on option to the Evolv Express touchless security screening system. One that’s mindfully integrated into the Evolv Express concept-of-operations (conop) to enhance the touchless visitor experience while optimizing venue footprint requirements and security staff resources.

Each visitor can be screened for elevated skin temperature in an average of 2-3 seconds, followed by immediate, frictionless, and touchless weapons screening. With this optional add-on package, venues are now provided an integrated health and weapons screening touchless conop, and the ability to screen 800-1300 people per hour per dual-lane Express, optimizing facility space and resources.

As noted earlier in this blog, the threat vectors are varied, complex and unpredictable. Evolv’s unique multi-sensor, software-centric platform allows us to add additional sensors and AI-driven applications to respond to this expanding threat landscape and assist our customers as their world and operational requirements change.

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Reimagining Recreation

In late May, Evolv hosted the “Adaptive Recovery” Webinar with Juliette Kayyem, former Assistant Secretary at the Department of Homeland Security. Juliette spoke about crisis management using her Adaptive Recovery Framework for managing an organization’s reopening and recovery across a variety of different sectors of the economy. At that time, planning was underway for schools to eventually reopen and for workplaces and recreation entities to reopen. This blog post has been excerpted from Juliette’s discussion on the webinar and expanded on.

Click here or on the image below to download the full webinar.

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A month has now gone by, and while many organizations have put their plans into action, others continue to prepare for their reopening in the coming weeks and months. Many states have begun to lighten their restrictions, allowing restaurants, businesses and stores to reopen. And, even some theme parks and aquariums are opening their doors. Regardless of where you are on your reopening timeline, Juliette’s sage advice is worthy of embrace:

Here’s What We Learned for the Recreation Sector.

The bad news is while the virus is new, crisis management isn’t. The good news is we have expertise and experience in crisis management. This pandemic is nothing if not a crisis. 

First things first …. don’t think about opening up as a moment in time or a threshold to cross; think of it as an organic process. Here’s why. In times of crises, like hurricanes or tornadoes, there is a moment of “boom” and the enemy is gone, response and recovery begin – a specific moment or crossing a threshold if you will. In this crisis, the enemy isn’t gone and in fact and unfortunately, will be around for a while – – this is a “rolling boom” hence the need to continually adapt.

Key Questions to Ask Yourself.

As security, operations and guest experience managers, the reality is we’ll have to continue to adapt to the virus in real-time and over time. That means planning, re-planning, embracing new governmental requirements, responding to new outbreaks and eventually, hopefully, administering a vaccine.

But the common thread through the multitude of plans is risk reduction, a balancing act based on three elements:

Where Does this Leave Us?

Two things we know for certain:  social distancing and touchless security/venue features will allow you to come back more quickly and ensure patron safety.

Specifically, for entertainment and recreation entities, here are a number of areas you can focus on as you plan your reopening, or continue to adjust over time. We’ve outlined changes based on your customer’s journey, from the time the individual approaches your venue or facility until they are inside and enjoying themselves!

Communication & Planning Prior to Arrival

Planning their Visit

One of the best ways to provide peace of mind, entice visitors to your venue and ensure they are well informed is by providing clear communication to them in advance. Use your website, create a video, use social media accounts, e-newsletters and email reminders to communicate the importance you have put on the cleanliness of the venue and the care around staff interaction with guests, as well as the considerations you ask of your guests to adhere to guidelines for the safety of all.  And, don’t forget your employees. Consider implementing an employee health survey they take before arrival to work.

Paperless Ticketing

Go Mobile. When possible, implement paperless ticketing utilizing an app or email to provide patrons/guests with a scannable QR code or barcode for entry. A significant reduction in the use of paper tickets will eliminate surfaces from which germs can be spread. Don’t forget, additional benefits to implementing paperless ticketing is guests will no longer forget their tickets at home or have to stand in will-call lines. And, there is less fear of stolen tickets.

Stagger Arrival Times

If possible, a great way to help avoid crowds in the parking lot, on the trams or buses to the park entrances and at the park or venue front gates is to stagger arrival times. Just like the airlines provide boarding zones, and golf courses are now staggering tee times, you could implement entrance times or zones in advance to help keep the flow moving at a steady pace instead of bottlenecking anywhere on premise.

Contactless Guest Screening at Arrival

Ensuring the safety and health of guests and staff has required a number of measures to be put in place.  These include asking patrons and guests to assess the risk they have coronavirus and could infect others, screening for elevated body temperature, and screening to detect and prevent weapons from entering.

Temperature Screening

How might you institute temperature screening to mitigate risk of allowing someone with a high fever with potential contagions into your venue? Will you use handheld temperature reading devices or larger touchless ones? Who will be overseeing the thermal read-outs and making the judgement calls on whether the numbers are accurate? Do you need to hire dedicated medical staff to manage this function?

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What will you do when someone is found with an elevated temperature? It will be extremely important to have a policy and procedure in place and have properly trained your staff on how to react. You’ll also want to consider including language in your Venue Guidelines document or website that addresses what happens if a person is found with an elevated temperature, especially as it pertains to refunds and what to do with the rest of their party.

Touchless Weapons Screening

Many of you already had weapons screening in place to safeguard your venue, but prior to COVID-19 did they create long lines and force contact between guards and fans or guests? We have now entered a new phase of venue security where both weapons and health screening is important, meaning the systems used “yesterday” such as traditional metal detectors, pat downs and manual bag checks will no longer be the systems capable of screening for threats of “today” or “tomorrow”.

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Consider a touchless security screening solution that can screen people and their belongings in real-time as they walk through your doors without long lines, and without invasive search procedures. You should look to technology that will grow with you over time, adapting to new threats and allowing you to add-on additional features and sensors for cost savings and increased security in the future.

Spaced Seating

Being able to boast that you sold out every seat will be a thing of the past for a while. It’s time to get creative. What can you do to change your seating structure to reduce the intensity of interaction and limit number of interactions? Can you sell every other or every third ticket? Do you have sections for parties of 6 to make it easier for groups to stick together without having to readjust your entire new seating chart? There are plenty of diagrams you can consider and put in place depending on attendance levels and venue layout.

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If you’re an outdoor venue with “lawn seating”, you might want to put up ropes or mark off seats with tape or chalk to help enforce distancing.

For theme parks and attractions, it will be easy to manage seating positions of park guests on rides by training staff to control the seating placement, and the IAAPA has identified some guidelines to help you think about capacities that allow for physical distancing.

Touchless Concessions

Across the country restaurants have had to reinvent themselves. In many states, eating in a restaurant is still prohibited, so restaurants have had to think outside the box on how to serve customers and keep revenue flowing. Some have opened up outdoor dining sections taking over parking lots, lawns, city streets and sidewalks, and many now offer take-out or delivery to ensure people can have their favorite gourmet food but eat in the comfort of their own home. For some restaurants, that means they are now accepting credit cards, PayPal or Venmo for the first time ever; some are offering a contactless self-ordering system and table service; others are having patrons scan a QR code for their food or drinks menu, make reservations or even connect to a restaurants payment tool. And, once self-serve, salad bars in restaurants and grocery stores are now open again with one distinct change, employees are now dishing out the patrons’ selections.

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You can use some or all of these lessons learned from restaurants across the country to update your concession stands. Start with how to limit or erase lines. Do you allow certain sections to go to certain concession stands? Do you add more pop-up food stations to create more places to purchase food? Or better yet, do you launch/create an app for virtual queuing where the fan or guest selects the concession stand they’d like to purchase from and add themselves to that line, when it’s their turn, they are signaled to walk over to the concession? Or best of all, why not use an app in combination with waiters/waitresses; the fan or park guest downloads the app, orders their food and pays online, a waiter/waitress brings the food right to their seat.

Next, make sure you go touchless. Bring those condiment carts behind the counter and have your staff serve them. And, don’t forget about menus. If you usually hand out laminated menus reused with each guest, it’s time to throw them out unless you plan to sanitize them after every use. Although some venues have opted to print one-time-use paper menus, the cost to you and the environment will add up.  Think about implementing an app or QR codes for ordering.

Hygiene Stations & Touchless Amenities

Keeping areas clean is paramount to stopping the spread of germs. Have you asked yourself how often railings, door handles, counters and bathrooms should be cleaned? Do you need to hire additional janitorial staff to ensure these areas are maintained? Do you have pop-up handwashing and/or hand-sanitizing stations throughout your venue or park? Do you remove all drinking fountains and install water bottle refill stations that are managed by staff and sanitized between each use?

What about your faucets, toilets and paper towel dispensers…are they automatic, or do they involve the turning of a handle? While some of these would be costly renovations after already losing revenue these last few months, you can choose a variety of ways to make your venue or facility cleaner and keep the presence and spread of germs to a bare minimum.

The Moral of this Story…

No matter how much you prepare in advance of reopening, one thing is for certain – you will need to watch, measure, evaluate and be ready to make adjustments as necessary.

Adhere to your local government guidelines and embrace the physical and technical adaptations you can make, to build confidence among your returning visitors, patrons and fans and ensure a safe and fun time for all.

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Six Flags Selects Evolv Technology for Touchless, Rapid Park Guest and Employee Entrance Screening

World’s Largest Regional Theme Park Company Using AI-based Evolv Express® to Enhance Social Distancing and Optimize Safety as Much-loved Entertainment Venues Reopen

WALTHAM, MA – June 3, 2020 – Evolv Technology, the human security pioneer, today announced that Six Flags Entertainment Corporation, the world’s largest regional theme park company and the largest operator of waterparks in North America, is including Evolv’s AI-based, touchless threat detection system as a key part of the theme park operator’s extensive new safety measures for reopening its parks.

Evolv’s mission is to make the world a safer place to live, work, learn and play. With Bill Gates among its earliest investors, Evolv’s award-winning threat detection systems work at the pace of life to accommodate thousands of people per hour – screening 50 million individuals to date in an expedient, respectful manner while facilitating social distancing. With customers including some of the world’s most iconic brands, Evolv’s systems have prevented more than 5,000 weapons from entering a range of public and private facilities.

 

Six Flags operates 26 parks across the United States, Mexico and Canada. The company employs more than 50,000 employees throughout North America and has entertained millions of families with world-class coasters, themed rides, thrilling waterparks, and unique attractions for 58 years.

Frontier City in Oklahoma City, Oklahoma, will be the first Six Flags park to reopen. The park will operate from June 5-7 at reduced attendance levels in preview mode for Members and Season Pass Holders only. After a short initial reopening phase, Frontier City will gradually increase attendance levels throughout the month and expand to all guests. As part of the reopening process, Six Flags is implementing extensive new safety measures and hygiene protocols. These include several new advanced technology systems to protect park guests and employees.

Evolv Express® is featured among those new systems and will be used to screen all park guests and employees upon their arrival. Facilitating social distancing while reducing person-to-person interaction through its touchless screening, Evolv Express requires no stopping, no emptying of pockets or removing bags. People simply walk through naturally, alleviating congestion and long lines at the entrances.

Evolv’s Cortex AI™ software platform automatically detects threats and enables real-time image-aided alarms showing guards exactly where the potential threat is on a person or in his or her bag. Doing so greatly reduces the amount of physical contact required between guards/personnel, those being screened and their belongings. Especially important with the COVID-19 health threat, this allows venues to implement a “no-touch” policy, where guards direct people to open their own bags and remove certain items for closer inspection.

“Evolv understands how critical it is for people to feel safe as they go about their daily lives,” said Chief Executive Officer Peter George at Evolv Technology. “In the past, screening has been slow, intrusive, uncomfortable and, all too often, ineffective. It’s time for the days of long lines and archaic, high-touch bag checks to become things of the past. By pairing our vision for how threat detection really should work with our cutting-edge, advanced technology, we are thrilled to help Six Flags provide an even safer, more friendly screening experience for all their guests and employees.”

Notably, because Evolv Express can screen up to 3,600 people per hour – 10 times more than legacy approaches such as metal detectors – organizations can improve the performance of their security teams while reducing labor costs.

About Evolv Technology  

Evolv Technology is the leader in human security. The company is dedicated to making the world safer to live, work, learn and play by helping to protect innocent people from mass shootings, terrorist attacks and similar violent acts. The company’s Evolv Express® has earned industry accolades that include the 2020 Edison Awards™ and Campus Security & Life Safety magazine’s Secure Campus 2020 Awards. A member of the International Association of Amusement Parks and Attractions, Evolv’s customers include hundreds of top entertainment venues, stadiums, large-scale events, cultural landmarks, corporations, hospitals, schools and airports around the globe. Led by a team of security industry thought leaders with a track record for delivering first-to-market products, the company holds more than 100 patents. Evolv’s investors include Bill Gates, Florida Governor Jeb Bush’s firm, Finback Investment Partners, DCVC (Data Collective), General Catalyst Partners, Lux Capital and SineWave Ventures. For more information, visit evolvtechnology.com.

 

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PR Contacts:

Evolv Technology
Julie Zomar
media@evolvtechnology.com
(781) 374-8100

CHEN PR for Evolv
Jennifer Torode
jtorode@chenpr.com
(781) 672-3119

 

Interview: Evolv powers Six Flags’ new touch-less way to go through theme park security

Imagine going through theme park security without having to open all your bags and allowing a security guard to look through your things, or not even having to put your bags into an x-ray machine. That may be the case soon at some Six Flags parks.

As attractions begin reopening after their coronavirus closures, theme parks are reevaluating the security screenings their guests go through in light of social distancing measures, and Anil Chitkara’s company, Evolv Technology, has introduced an innovative touch-free system Six Flags recently featured in a video highlighting their parks’ new safety procedures.

Ever since 9/11, theme parks have implemented various types of security screenings to ensure that guests don’t enter with weapons or other prohibited items. The Walt Disney World and Disneyland resorts use a combination of manual bag inspections and walk-through metal detectors, while Universal resorts employ automated bag-screening machines and walk-through metal detectors. However, in announcing their reopening plans, Six Flags has released the following video depicting the use of the Evolv Express® security system in their parks, which permits guests and their belongings to be inspected while walking through without removing or opening their bags at all:

The new bag screening system depicted in Six Flags’ video comes from Evolv Technology, which was co-founded by Anil Chitkara. Six Flags will only confirm that the chain has ordered 37 Evolv Express units, but is not sharing publicly at this time at which parks (in addition to Frontier City) they’ll be used at, or how many units per park. Chitkara himself was unable to confirm or provide any specific details about his company’s involvement with Six Flags (a standard contractual limitation in the security industry). However, he did provide us this exclusive interview about how his team is helping to keep guests both safe and happy in the age of COVID-19. (Note: this interview has been edited for space and clarity.)

How did Evolv Technologies get started?

We started the company about seven years ago, myself and my co-founder, named Mike Ellenbogen. Mike has been in the physical security industry for 20 years after Pan Am 103 … My background is more sort of business and technology. And we’d known each other for 15 years at that point.

Anil Chitkara, founder of Evolv Technology

I had sold the company I was at, Mike sold the company that he was at, and we were trying to figure out what to do next. There were two pieces of motivation: the Boston Marathon bombing, and 9/11. In the case of 9/11, my college roommate and good friend was in the north tower; had just gotten married, had a kid and unfortunately, he was part of Cantor Fitzgerald [headquarters], which was tragic.

In the case of the marathon, my wife is a marathoner. She had run that marathon. I had my three young kids at the finish line. She finished about 45 minutes before the first bomb went off, got in the car and came home … and then all of the news happened. A good friend of ours was there, actually, he got hit with the second bomb and has fragmentation.

It really caused me to think about, what do I want to do next? And how do I want to spend the next 10 to 20 years? I had done a lot with technology to solve business problems. Mike had done a lot to bring innovative technology to physical security. And we went out and talked to lots of people about how they were trying to keep their venue safe.

I thought about my kids. I don’t want them to have to live a life where it is airport-style screening everywhere they go. I want them to be able to live as freely as possible, but also as safely as possible. And that was my personal motivation around starting a company.

Where is your technology currently in use?

At the end of 2017, we started deploying technology, so it’s been deployed and screening people since the end of 2017. We’ve screened well over 50 million people since it’s been deployed; it’s probably closer to 60 million people now. And our customers have used the technology to find thousands of weapons. The types of places where it’s deployed are largely commercial venues, so those have been performing arts centers, sporting stadiums, museums, and tourist locations. They’ve largely been places where they hadn’t used walk-through metal detectors up to that point; they’d been trying them, but they just weren’t doing the trick. They basically were too invasive relative to the visitors that were coming in.

About a year ago, we launched the second product, which is the Evolv Express product [which is what is featured in Six Flags’ video]. We’ve screened millions of people with that product. There were two very large events we did last fall screening with Express. One of them was a week long conference in San Francisco where we screened about 500,000 people, and then there was a second conference we did a month later where we screened about 400,000 people. So there’s been some very large-scale, high volume deployments that have been used the system. There are other applications where people are screening it using it for visitors on a daily basis.

We haven’t yet used it in a theme park environment. We’ve used it in large-scale events, and we’ve used them in some sporting events in some performing arts and entertainment events. But not a theme park event up to now.

What’s the hourly guest capacity and staffing requirement of the Evolv Express?

One unit of Express has two lanes. Each of those lanes could do 1,800 guests an hour, or 3,600 for that combined system. That compares to a walk through metal detector where they’re doing “take things out, check the body, check the bags,” those tend to be about 250 to 300, maybe 350 people per hour. So this is about 10 times the speed of a traditional approach.

If we look at the walk-through metal detector, let’s say you need 10 units. They tend to have two and a half people per unit; they have a front and a back and a supervisor. For us, you tend to have between four and six people per unit, so the staffing is significantly reduced.

The turnover in the security guard industry in the U.S. is 300% or three times a year, the entire industry. Therefore, training and getting skilled guards is a challenge, so we have automated some of the key tasks [and] provided a level of automation that assists the guard, so that they can be very targeted in their search.

What are the advantages to Evolv Express over traditional bag screening methods in a COVID-19 reopening environment?

Ninety days ago, we used to talk about 3,600 people an hour coming through; today, we talk about a touchless contact screening process. If I’m going through those 42-inch-wide lanes, without taking anything off and going right through and the alarm rate is extremely low, then I keep going; thousands of people are going through never being touched by a security guard. One benefit is the proximity of guard-to-visitor is lower, because they walk right through. A second benefit is the speed enables people to go through quickly without lines building up, so are eliminating visitor-to-visitor proximity as you’re waiting in line to go through security. And then anybody that’s looking at bags manually is touching every bag; people are trying to figure out how can I have less touch, but fundamentally, you’ve got to look in the bag when you’re doing a manual process.

How does Evolv Express improve the overall guest experience?

There’s so much work and effort that’s put in around the visitor experience, but then the security experience just grinds things to a halt. There is excitement, you get there, you want to get in, you want to participate or listen or enjoy the entertainment, and then grinding to a halt because I’ve got to stop, I’ve got to put my bag down, I’ve got to take everything out of my pockets. That’s we’re trying to fundamentally change: that visitor experience. That’s essentially one of the key principles of the technology we’ve developed.

Have there been studies demonstrating your technology’s detection rate compared to the more traditional methods?

We’ve done a number of studies with both government and commercial organizations, and a number of large organizations will do the testing themselves. They’ll do lab-based testing: we’ll take a system and run a bunch of threats through and a bunch of nuisance alarm items that they’ll read. And they’ll actually put threats on individuals and have them go through the system in operation. We’ve done that extensively; we can’t share specific customers or specific examples of what’s been done, but that’s been done a number of times in the U.S. and Europe. And what they had found is that the detection rate is a combination of the technology, plus the people operating it, plus the processing protocols … The breakdown oftentimes comes in the guards or the protocols relative to that overall system, so what’s been told to us is the effectiveness of the overall system has been much higher with our technology as part of an overall system than with the traditional technology.

How is the Evolv Express system priced?

We don’t publicly share actual pricing levels. We have a subscription model … a per month fee, not “buy it and you own it forever.” We include improvements, upgrades, service, and everything all combined into that one monthly price. So the pricing model is something we believe is pretty unique in the industry.

What is your current outlook as attractions reopen after the pandemic quarantine?

Everybody sort of hunkered down when COVID hit right. There was a lot of “how am I going to respond to this?” Over the last four weeks, we’ve had a significant amount of inquiries from organizations as they plan their reopening. And many of these organizations have used the “mag and bag,” (the walk through a metal detector and bag) approach in the past and they just don’t believe that’s the right way to go to do it going forward. What’s changed is they’re trying to balance the public health threat and the public safety threat, and do something that considers both of those.

It’s going to be different going forward. It needs to be lower touch, it needs to be cognizant of the public health risks, as well as the public safety risks. And so they’re looking to our technology to be able to help them enable that.

For more information on Evolv, visit evolvtechnology.com.

How Is the Security Screening Landscape Evolving to Meet New Expectations?

Reopening any organization during a pandemic is complicated. Doing this task at an aquarium and a hotel is even more complex because of the logistics behind the job. Both facilities attract large crowds, and they must take special care to make sure customers stay safe.

Webinar host Neil Sandhoff, VP of North America, Evolv Technology, and moderator, Anil Chitkara, Co-founder, Evolv Technology, talked with Anthony Rivera, Vice President of Guest Experience and Hospitality, Georgia Aquarium and Todd Fasulo, Vice President of Security, Corporate Investigations, and Crisis Management at Wynn Resorts.

The group talked about the specific demands and challenges of reopening during this time. Rivera spoke about the innovation at the Georgia Aquarium, which has helped set the venue up for success during this critical period where visitor expectations are higher than ever.

They had to use innovative thinking to take care of their exhibits, and one of the most important aspects that customers might not think about is the water, itself. The aquarium holds 10 million gallons of water. During the pandemic and the reopening, they’ve had to figure out how to take care of it.

“It is a fun fact to say that the water we started with 15 years ago still exists today in the aquarium,” Rivera said. “95% of that water is still in circulation in our aquarium.”

At Wynn Resorts, where guests gather overnight, keeping guests safe during a pandemic presents a significant security challenge.

They wanted to make sure they created a safe environment for employees and guests, according to Fasulo. When it came to COVID-19 and figuring out how to operate the business during a constantly changing environment, it proved crucial to have outstanding leadership.

“It has to start at the very top of your organization,” Fasulo said. “The mantra that your CEO, your GM or your top echelon operations take is crucial to playing out the environment that everyone feels comfortable.”

During this period (and into the future, as consumer attitudes have changed for good), it’s critical to balance security with a hassle-free experience. Guests want to feel safe, but they also want touchless, frictionless solutions that don’t feel overbearing.

Venues also need to think about specific challenges related to COVID-19, such as temperature screening and social distancing.

Balancing all of this is possible, but it will require next-gen physical security solutions. In other words, the days of the metal detector are over.

How Is the Security Screening Landscape Evolving to Meet New Expectations?

Reopening any organization during a pandemic is complicated. Doing this task at an aquarium and a hotel is even more complex because of the logistics behind the job. Both facilities attract large crowds, and they must take special care to make sure customers stay safe.

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Evolv Technology Takes Home the Gold in 2020 Edison Awards Threat Defense and Security Category

Evolv Express® Also Earns Platinum and Gold Designations in Secure Campus Awards 2020

 

WALTHAM, MA – March 25, 2020 – Evolv Technology, the leader in free-flow weapons detection, today announced that Evolv Express® was named the Gold winner in the Threat Defense and Security, Applied Technology category in the prestigious 2020 Edison Awards™. A global panel of more than 3,000 leading business executives selected winners that represent “game changing” products and services combined with innovation and leadership in concept, value, delivery and impact.

Evolv Technology is the leader in human security dedicated to making the world a safer place to live, work, learn and play by helping protect innocent people from mass shootings, terrorist attacks and similar violent acts. This recognition comes on the heels of Evolv Express being honored by Secure Campus 2020 Awards for outstanding campus security services and product, earning Platinum status in the Perimeter Protection category and Gold status in the Screening Equipment category.

Imagine walking into a stadium, tourist destination, warehouse, performing arts venue or school without emptying your pockets or bag, knowing everyone inside was thoroughly screened for weapons. Evolv delivers security and freedom of movement with a discrete tool that seamlessly screens people and their belongings in real-time, instantly differentiating personal items from weapons. Evolv Express, the first-of-its-kind AI-based, free-flow weapons-detection system, works at the pace of life to accommodate thousands of individuals and groups per hour. Capable of screening more than 3,600 people per hour, Evolv Express eliminates the long lines common with legacy weapons screening such as metal detectors, while drastically reducing the need for secondary screening that is accompanied by personal intrusions such as hand wands and pat downs.

More than 50 million people to date have been screened by Evolv in a rapid, undisruptive manner while preventing more than 5,000 weapons from entering a range of public and private facilities. Evolv is used for visitor and employee screening at top entertainment venues, schools, international airports, stadiums, corporations, hospitals, large-scale events and national landmarks worldwide. Customers include Big Night Entertainment, Pittsburgh Symphony Orchestra, The Biltmore Estate, Gillette Stadium, L.L. Bean, Oakland International Airport, Spartanburg School District Six in South Carolina and many others across the globe.

“Evolv has redefined weapons-screening and threat detection by making security human again,” said Evolv Chief Executive Officer Peter George. “Behind Evolv Express is a team of incredibly talented security industry thought leaders and innovators who are committed to keeping people safe as they go about their daily lives. We could not be more honored to be named a winner in the threat defense and security category by the Edison Awards, which are recognized across the globe.”

“After a thorough review, the Edison Awards Judges recognize Evolv Express,” said Frank Bonafilia, Executive Director of the Edison Awards. “It’s a game-changing innovation standing out among the best new products and services launched in their category.”

About Evolv Technology

Evolv Technology is the leader in human security. The company is dedicated to making the world a safer place by helping to protect innocent people from mass shootings, terrorist attacks and similar violent acts. Evolv’s AI-based, free-flow weapons-screening and threat detection systems work at the pace of life to accommodate thousands of individuals and groups per hour – screening 50 million people to date in a rapid, undisruptive manner while preventing more than 5,000 weapons from entering a range of public and private facilities. Evolv’s customers include hundreds of top entertainment venues, schools, international airports, stadiums, corporations, hospitals, large-scale events and national landmarks around the globe. Led by a team of security industry thought leaders with a track record for delivering first-to-market products, the company holds more than 100 patents. For more information, visit https://evolvtechnology.com/.

About the Edison Awards

The Edison Best New Product Awards™ is the world’s most revered Innovation Award dedicated to recognizing and honoring the best in innovation and innovators since 1987. For more information about the Edison Awards complete program and a list of past winners, visit www.edisonawards.com.

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PR Contacts:

Evolv Technology
Julie Zomar
media@evolvtechnology.com
(781) 374-8100

CHEN PR for Evolv
Jennifer Torode
jtorode@chenpr.com
(781) 672-3119

Evolv Express® vs. the Traditional Walk-Through Metal Detector

In today’s world of everywhere violence, we should no longer be screening with yesterday’s technology. Manual inspections, hand wands and traditional metal detectors are slow, invasive, inefficient, involve too many nuisance alarms and create long lines, forcing venues to choose between safety and the visitor experience. 

Did you know, some venues are actually opting not to implement any security at all because they’d rather not make the trade-off between safety and visitor experience?  This can’t be the choice you make.   

Deploying screening technology in your venue is no longer something you and your team should dread or delay. With Evolv Express®, the first-of-its-kind free-flow weapons-detection system, visitors and employees walk through while simultaneously being screened for potential threats.

Through the power of AI, Express instantly differentiates threats from personal items such as keys, coins, belts and cell phones, making it easy for guards and frictionless for visitors. In fact, visitors no longer need to stop, empty pockets or remove bags.  They simply walk right through at a natural pace one-at-a-time or in groups.  It’s the fastest weapons-screening product on the market, screening 60 people every minute, 10X faster than traditional walk-through metal detectors.

This two-lane system is approximately 11 feet wide and requires far fewer guards than traditional metal detectors to manage. In fact, some venues are seeing a 70% reduction in labor costs. 

For those of you accustomed to traditional metal detectors, it’s going to be a positive shock…

  • You no longer need a large footprint for security equipment
  • Long, frustrating security screening lines will no longer form outside your venue
  • Guards will now be able to conduct targeted searches using image-aided alarms
  • And, your labor costs will decrease by up to 70%

Finally, venues can stop threats, while assuring a welcoming visitor and employee experience.

If at 800 people per hour, you need 50% less screening equipment, and 60% fewer guards, imagine what your ConOp would look like as your visitor throughput needs increase.

Download our full infographic to see what screening 1200, 1600, 2400 and 3600 people per hour would look like with Evolv Express versus traditional metal detectors.

Evolv Express® Compared to Walk Through Metal Detectors (WTMD)

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Evolv Technology Launches First Free-Flow Weapons-Detection System Designed to Stop Active Shooters and Other Threats

Express is the fastest weapons-screening system on the market, consistently screening 60 people every minute for firearms and other threats.

WALTHAM, MA, October 22, 2019  – Evolv Technology, the leader in free-flow weapons detection, launched Evolv Express™, the first no-stop weapons-screening system built to automatically screen groups of people as they walk through without slowing or stopping. With hundreds of systems deployed globally that have screened more than 25 million visitors to-date, Evolv continues to deliver innovative threat detection products. Express screens visitors individually or together, while automatically differentiating weapons from personal items.

Express is the fastest weapons-screening system on the market, consistently screening 60 people every minute for firearms and other threats. That’s 3,600 people per hour – 10X faster than a traditional checkpoint system. Express is designed to address the active shooter epidemic by detecting potential shooters before they enter a venue, without slowing the flow of visitors. Applications for Express include addressing workplace gun violence and school shootings, protecting iconic landmarks and keeping sports and entertainment venues safe. Venue managers no longer must choose between effective security and positive visitor experience.

“We live in an era of viral violence which has created a mass vulnerability problem. There is a clear need for a better way to deter or detect firearms and other threats before they enter a safe space, all while maintaining a positive experience for visitors and employees. Since the vast majority of visitors pose no threat, how do you allow them to walk right through while simultaneously identifying and separating those few individuals who may require a closer look?” stated Mike Ellenbogen, Chief Executive Officer, Evolv Technology. “We’re dedicated to solving the protection paradox. Today’s facilities need a solution that can quickly identify a threat but still welcome the crowds. We’re proud to have developed the first weapons-detection system capable of preventing the mass slaughter of innocent people without subjecting visitors to the traditional prison-like security experience.”

Using a new patented method of threat detection, Evolv’s Cortex AI™ software platform can instantly detect and identify a person carrying a weapon without slowing the flow of visitors who are carrying their personal items and bags. By fusing the latest high-speed sensors and Cortex AI, Express is the only weapons-detection system to deliver:

10X Faster Throughput than Traditional Checkpoints: Screening more than 3,600 people per hour. Visitors and employees walk one at a time or in groups through multi-lane entrances up to eight feet wide.

Free-Flow Screening: Only with Evolv, groups of people are screened simultaneously without removing personal items. Visitors no longer must stop and empty their pockets or remove their bags. They simply walk through naturally.

Real-Time Weapons Detection: The Evolv Cortex AI software instantly distinguishes between threats and personal items such as keys, coins, belts, and cell phones on their body or in their bag. Weapons include firearms, explosive devices, and knives.

Targeted Searches: Express provides guards with a real-time image on a local tablet, highlighting the individual with the potential threat and the location on the visitor’s body or in their bag.

Smarter Over Time: Stay ahead of the threat landscape. With the Evolv Cortex AI software platform, Express becomes more intelligent as new threat profiles are discovered.

Evolv is being used by iconic venues worldwide to screen people for threats in a free-flow operation.  Express debuted at the Global Security Exchange (GSX) Conference in September, enabling security teams to experience the system live in action for themselves:

Evolv reduces the burden on security teams and takes the hassle out of people screening. Contact us to Experience Evolv.

ABOUT EVOLV TECHNOLOGY

Evolv Technology has screened more than 25 million people to-date, preventing visitors from bringing over 5000 weapons into public venues and places of work worldwide. Organizations such as Lincoln Center, Oakland Airport, Gillette Stadium, and LL Bean use Evolv’s free-flow weapons detection to prevent active shooters and terrorists from entering their venues. By fusing the latest sensors and Cortex AI, Evolv delivers the only weapons detection smart enough to screen thousands of people per hour, without the need to stop, and empty pockets or remove bags. Evolv eliminates the need to choose between safety and convenience reducing the burden on security teams and taking the hassle out of people-screening at places of work, schools, transportation hubs, sports stadiums, entertainment venues, hotels and conference centers, airports, houses of worship, and government agencies. For more information, visit www.evolvtechnology.com.

Media Contact

Julie Zomar
Evolv Technology
P: 781-374-8100
E: media@evolvtechnology.com

The Active Shooter Epidemic: One Major Preventive Measure Launching Today

Too many mass shootings.

Too many venues without security checkpoints.

Too few technology solutions identifying the individuals who require a closer look.

Too many conversations with security professionals and venue operators asking for something better.

At Evolv, we have had enough. The “new normal,” as some have called it, is unacceptable. We’ve dedicated ourselves to keeping people safe by using technology to stop active shooters. The safer world we envision should be something that everyone simply expects without having to think about it.

Six years ago, Mike Ellenbogen and I started Evolv Technology with a mission to save lives.

Prior to the founding of Evolv, we spent more than two yearsconducting research. We met with security professionals across the globe anddeveloped a deep understanding of modern threats and what security professionalsneed to prevent mass casualty events. We visited university labs and small techcompanies to understand the latest innovations in sensors, data synthesis,image reconstruction, machine learning, and design thinking. Then, leveragingour combined 40+ years of experience using technology to solve critical,complex problems, we started Evolv.

At Evolv, we set out to solve a very tough problem: how do you recognize that the vast majority of people pose no threat, while simultaneously identifying those few who may be a threat and require a closer look. It’s a simple problem statement, but a difficult question to answer.

 

We launched the Evolv Edge system in 2017, after about 3 ½ years of research and development. Evolv Edge is one of a kind. It’s the first product in the industry to screen people and their belongings at high speed without requiring them to stop or remove items from their pockets and bags. From a technology perspective, Edge’s combination of sensors, signal processing, detection algorithms, and user-centered design is like nothing else on the market. Gone are the white bowls for your keys, coins, wallets, belts and cell phones; gone is the need to stop and put your hands in the air. There is no need to place your bag on a table for a guard to search prior to walking through the Edge. With the Edge, you just walk through.

Since its launch, the Edge has screened more than 25 million people around the world, primarily at entertainment venues, sports stadiums, tourist locations, workplaces, hospitals, and housesof worship. In that time, the Edge has detected more than 5,000 weapons. Priorto selecting the Edge, many of these venues tried walk through metal detectors,but found the experience for their visitors to be too slow and cumbersome. These outdated pieces of equipment also resulted in long lines, creating a potentially new security target and concern.  

Feedback on the Evolv Edge has been very positive. We’ve seen first-hand the reactions of visitors going through the system and guards operating it. The most common question we are asked is “Why don’t they have these everywhere?” 

What We’ve Learned

As we deployed the Edge and spoke to thousands of security professionals and venue operators, we again asked how we could advance screening technology to make many more venues even safer, while continuing to deliver a positive visitor experience. These conversations were enlightening. We heard significant concern about several different scenarios:

  • Workplace Violence Prevention:
    One of the biggest areas of concern was the proliferation of workplace violence. People should not be concerned for their safety while at work. Many employers, however, are not willing to put a traditional checkpoint in place. They are looking for a system that screens people with little-to-no inconvenience.
  • Event Screening:
    Another scenario we heard was about screening large crowds for events. The shootings in Las Vegas, Gilroy and Jacksonville Landing highlight the need to screen large numbers of people at special events.
  • Tourist Screening:
    The third scenario we continued to hear was around screening at tourist locations. Many of these locations, whether an observation deck, museum, or landmark, carry their own unique complexities. Many visitors are carrying food, clothing, cameras, and a host of other personal items for a day’s outing. Often there are international visitors speaking a range of languages.

These three scenarios were just a few of the many that were highlighted.

In many cases, security teams had tried traditional checkpoints with walk through metal detectors and found them to be unsustainable solutions. Traditional screening created massive lines, frustrating visitors or employees, and resulted in an unacceptable overall experience. These stories, which we continue to hear on a daily basis, inspired the design for our newest product. 

Introducing Evolv Express

We’re now launching our second product, Evolv Express®. Whereas the Edge screens individuals one-at-a-time as they pass through the system for venues who want a control point, Express screens large groups of people at a time with no stopping, no emptying of pockets or removing bags. After eighteen months of development, we’re now releasing Express, the fastest threat screening product on the market that ensures every individual and their belongings are screened as they pass through without even breaking stride. We have incorporated the latest high-speed sensors that move data in real time to a detection algorithm that renders a decision as people pass through; with Express, 60 people can be screened every minute, that’s 3,600 per hour. The system screened more than 250,000 individuals during our pilot testing this spring and summer. As with the Edge, Express detects those individuals who require a closer look, and automatically alerts guards and security personnel to confirm those individuals are not a threat. 

How Express Works

Evolv Express combines the latest technologies and user-driven design principles to provide this high throughput, truly frictionless approach to screening thousands of people per hour. It all starts with the brains of our system, the Evolv Cortex AI™ Software Platform. This isa machine learning-based AI system that uses data sets we have generated from the system to train the algorithm. The training is conducted on a methodicalbasis, starting with a designated threat set, such as firearms. A range of threats is scanned, and classifiers are developed, refined, tested, tuned, and hardened to detect the threat set. Similarly, a range of non-threatening items such as cell phones is scanned through the system. A similar approach is undertaken to create classifiers. As the range of threats and non-threats are analyzed by our development team, the algorithm is continually refined. Over time, as newthreats emerge and data is collected, the algorithm will continue to berefined. This process is done in our labs in a controlled manner. Once we are confident in the performance of each new algorithm, it will be released and upgraded to Express systems operating at customer sites. 

A key Express component is the sensors that collect data to drive the algorithm. These sensors were designed by Evolv to optimize the separationof the signals for both threat and non-threat items. After scanning millions of people with the Evolv Edge system, we had developed a tremendous body of knowledge regarding sensors as well as the typical items that are carried by visitors through our systems. This body of data informed the design for the Express sensor set.

We have also optimized the data flow through our system. For each individual screened, the Edge system moves nearly 1 million data points to the algorithm, with a resulting red light / green light decision as the person exits. For Express, this ultra-high speed data-processing engine has been further optimized to render a decision in less than one second from the time a person starts walking through. 

A significant amount of time was spent on the Express user experience. The UX has a number of components: the industrial design of the system, the interaction with visitors being screened, the operator interaction with the system, and the people moving and setting up the system. Each of these elements has been carefully thought through and tested with the respective user group.

  • Industrial Design:
    The Edge was a significant step forward in designing a system that is welcoming to people passing through it. We have taken some of those key design elements and made improvements to streamline the look even further. Additionally, we recognize these systems need to visually fit into the environment, so we added the ability for users to add custom branding or signage on a key component of the system.
  • We widened the overall design to make it easier for people to pass through with minimal disruption.
  • Operator Experience:
    Our focus on the operator experience has resulted in a system that is easy to operate as thousands of people pass through each hour. There are a mix of audio and visual cues for the operator. If an individual alarms, there is a picture of the person alarming, with the alarm location clearly outlined for further evaluation. 
  • Ease of Deployment:
    Finally, a key element of the system is the ability to move it around to enable screening at different locations. The system has built-in mobility capability, for easy breakdown, movement, and set-up. When the system is powered on, an automatic software calibration routine runs through diagnostics, resulting in the system being up and operational in two minutes.

We are starting a roadshow to preview the Express to security professionals around the U.S.  Next week we will be unveiling at the ASIS GSX Security Show in Chicago.  After that, we will be in major cities around the U.S.   And, you will start to see the Express working at venues around the country keeping people safe. 

Our Mission

We set out to solve a very tough problem: how do yourecognize that the vast majority of people pose no threat, while simultaneouslyidentifying those few who may be a threat and require a closer look; how do youimprove public security without disrupting the public? Over the past 6 years we’ve dedicated our resources and our expertise to answering these questions.

We’re humbled to have the opportunity to ‘make our dent’ in the universe and couldn’t be more excited to launch Evolv Express.

The Active Shooter Epidemic: Prevention is Possible

As I was traveling last week, two magazine covers caught my attention. They describe the epidemic that is taking lives, traumatizing families, and devastating communities across this country. In August alone, 53 people died in mass shootings; many more lives were forever changed. In the days after each event, news coverage follows a familiar arc: understand the event and the shooter, report heart wrenching stories about the victims, then engage in discussion about preventing this type of event from happening again. Inevitably, whether due to politics, disagreement on the right course of action, availability of funding, or some other reason, weeks will pass, and we will revert to the status quo. Another event will occur, and the cycle will begin anew, with more lives senselessly lost and many others permanently altered. 

Despite this paralysis at the federal level, there is real, measurable action happening at the local level. My own children have been doing ALICE drills in their elementary, middle and high schools to prepare for active shooters for as long as I can remember. Think about that: reading, writing, arithmetic, and active shooter training. Bullet proof backpack sales have soared this summer. Sensors have been placed throughout buildings to detect shots fired and locate the source to help police respond. In the past twelve months, more than 500,000 people have been trained in bleeding control techniques and more than 14,000 stop-the-bleed kits have been sold. These are all important measures that help in the response after the shooting has started. 

Mike Ellenbogen and I have spent the last eight years searching for different technologies that would detect an active shooter before he or she enters a facility. We have developed technology that is designed specifically to recognize that while most people entering a venue pose no threat, there may be a few individuals who require closer evaluation. Advances in technology finally make it possible. We use the best sensors and machine learning algorithms packaged in a welcoming design, allowing thousands of people to pass through while automatically detecting those few who may be of concern. Virtually everyone walks through with a cell phone in their pocket. The technology instantly differentiates that phone from a weapon, alerting guards to those few visitors who require a closer look. Thousands of weapons have been detected with numerous examples of deterrence when people saw the system and decided not to enter. Our newest product is launching this month. 

Our mission is to prevent active shooter incidents. Regardless of the outcome of mental health and gun safety initiatives, something can be done today. Our technology is preventing weapons from entering facilities. We are saving lives. We work closely with the broader community of security professionals and technology companies to keep people safe. It takes people, process and technology to address this problem. Our technology is a foundational piece that we hope may reduce these senseless tragedies.

Something can be done today to curtail this epidemic.